Every now and then a good story comes across the wire of an airline doing something particularly heartfelt and unexpected. A couple months back there was a story making the rounds about a pilot form Southwest that held a flight to allow a man to get to his grandson’s funeral at the last minute. Today’s story comes from Norway, where SAS made some special arrangements to save a woman’s vision.
The flight in question is a milk run up the west coast of Norway (and one that I’ve actually been on), shuttling folks between Trondheim, Alesund, Bergen and Stavanger. This particular aircraft suffered a mechanical failure after the first segment and the operations folks were content to cancel the rest of the flights and book all the passengers on the next plane, 6 hours later.
For one passenger on board, however, that flight was 3 hours too late. She was on her way to Bergen for emergency eye surgery that was necessary to save her vision and the new flight would land three hours later. A couple hours later a replacement aircraft, ferried in from Oslo, was on the ground in Alesund and made a quick turn to get the passengers loaded and on the way to Bergen. The plane arrived in Bergen approximately 25 minutes prior to the surgery and the patient made it to the hospital in time.