I don’t know why I was expecting something exceptional. Perhaps because I’ve always heard so many incredible stories about how amazing the United Airlines Global Services status level is and how the benefits are amazing. So when the kit finally arrived last week (I received the 1K kit a month ago, too) I was quite excited to see just what amazing it might contain. And so, I signed for the package from FedEx and dug in, wondering what special treats or information would be inside. It was hard not to be disappointed given that set up.
Yes, it came in a larger box (and via FedEx rather than USPS) so there was more potential for goodies. And that was met in the form of a couple luggage tags which are reasonably nice.
Other than that, however, the kit was pretty much the same as the 1K. Same drink coupons and same program guide, save for one small section. There are a few interesting benefits noted in the guide that are exclusive to the GS level. Yes, there is access to exclusive check-in facilities in Chicago. And access is also given to the Arrivals Lounges, even if not in a premium cabin. Most significant of the benefits I noted, however, is a guaranteed seat if a flight is cancelled. The carrier guarantees a coach seat on the next flight should your booked flight be cancelled. Not the next flight with availability, but the next flight,so long as it is an hour or more out. That’s pretty nice.
It is hard to know what other benefits the program includes. They certainly don’t seem to write them down anywhere.
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