12 Responses

  1. Steven
    Steven 8 November 2012 at 8:24 pm |

    Just for the record, pre-merger United Regional upgrades expired twelve months after they were earned. Only the pre-merger United Systemwide upgrades were good for the entire elite year. They were also deposited to the member’s account at the beginning of the year, not when the qualifying flight posted, unless the member called and specifically requested an early deposit.

    This new policy is the best of all worlds – immediate deposit of upgrades like Continental had, plus validity until the end of the next elite year on the Global upgrades like pre-merger United had, and extended validity on Regional upgrades that beats what has always existed with those.

  2. downhillcrasher
    downhillcrasher 8 November 2012 at 8:59 pm |

    I think this just makes good business sense. I have personally booked away from United to avoid early deposit of upgrade instruments. I’m glad United actually listened to their customers, but it makes me wonder what they were thinking in the first place.

  3. MilesFromBlighty
    MilesFromBlighty 8 November 2012 at 9:25 pm |

    Just too little too late – lost a GPU on 30 October. Thanks United!

  4. Oliver
    Oliver 8 November 2012 at 9:51 pm |

    Excellent!

  5. Levy Flight
    Levy Flight 8 November 2012 at 9:52 pm |

    Miles: try calling them – they may reinstate it? I am happier that they have done this.

  6. Asya
    Asya 8 November 2012 at 10:26 pm |

    What’s the point? I haven’t been able to use any GPUs/SWUs – between them not clearing (even domestically) and requiring $800+ extra to upfare for a chance to play the upgrade lottery, I don’t really see much point…

  7. TopGunner
    TopGunner 8 November 2012 at 11:53 pm |

    Nice for those that benefit, but the Inconsistent experience on extension of expiring instruments put me fully into AA’s hands. I’m thinking UA saw that GPU usage was minimal due to the lottery situation that giving an extension was revenue positive with a few more gamblers enticed to upfare into the lottery.

  8. Eric
    Eric 9 November 2012 at 5:48 am |

    What about gpus earned late 2011?

  9. Eric
    Eric 9 November 2012 at 4:00 pm |

    Bastards. :)

  10. United upgrades benefits for Global Services members - The Wandering Aramean

    [...] small population of customers but, as a part of the notification United Airlines sent out about the change to GPU/RPU expiry which was announced last week there was a small addendum related to Global Services members. Global Services members will now [...]

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