11 Responses

  1. Rob
    Rob at |

    Cheap rate in an under construction hotel? No surprise. I had that happen at the Double Tree in New Orleans. After a while the drilling (which began at 7AM) when you are weather a hangover got me ready do something wrong…

  2. Mark
    Mark at |

    $65 all-in? I think you had a pretty good stay.

  3. JB
    JB at |

    chances are high that employee was there to steal.

  4. chris
    chris at |

    Every time I read one of these ‘reviews’ of hotel stays from various blogs I am even more thankful that I don’t feel the need to analyze every stay. I can honestly say I’ve never stayed anywhere where I’ve felt I needed to complain to the desk about anything. Just give me a clean bed and bathroom and I’m good to go. But at least with all these travel blog reviews I now know all the different ways a stay can be disappointing that I never realized before. But I think I’ll just keep ignoring them and maintain my naive bliss. I’ll save my attention to bigger problems in life than disappointing bathroom amenities in a Grand Hyatt. (And why does anyone really care enough to comment on what amenities are in a hotel bathroom anyway? I can’t imagine that I’m the only traveler who carries their own amenities? Just wondering.)

  5. JmB
    JmB at |

    I think they have an ongoing problem at this hotel because something similar happpened to me last year with “security” walking in without knocking. There is also a Flyertalk thread about this hotel having an issue with security.

  6. James
    James at |

    Did the “security guy” knock on the door before coming in? Did you have the privacy sign up? Hopefully, the guy had a name badge or some form of identification to show that he actually worked at the hotel?

  7. Matt
    Matt at |

    This is the most positive review I’ve ever heard for this property. This is one of two hotels worldwide that I would never return to, even for $65/night.

  8. Aptraveler
    Aptraveler at |

    I really don’t believe that the way to measure the standard of quality of an item is by how much one pays for it being a product or a service. That’s why I disagree with the notion that due to the price paid for this stay, and regardless of the improper behavior of the security personnel, the paying guest should be satisfied with what he received.

    I also agree that an used bottle of shampoo is an unacceptable amenity. Just as I would not tolerate a half used bag of coffee in the coffee maker set. It is not proper quality control of the standard of care that GH prides itself in reminding us that they provide, So, yes it should be called out.

    That Seth is low key enough to acknowledge that his overall stay was acceptable, it does not excuse the short comings that he experienced at the GH. I for one, I am glad that he wrote about them, so that the rest of us can be aware of it, in case we coose to also stay in said property in the near future.