6 Responses

  1. tw3
    tw3 at |

    Wow, wish that had happened when I was still flying…. it was the thing I hated most to get stuck with as a flight attendant, (and this was before we only took credit cards)!

  2. JohnB
    JohnB at |

    I totally agree with all your statements. But, the airline business is very competitive and in a couple years Delta will review this decision. It wouldn’t surprise me if duty free sales come back.
    A few airlines do the duty free cart very well. Both as a profit center for them and some bargains for passengers. Swiss International has at times, very good pricing on many items. Some items not Swiss made, are also well priced, as Switzerland isn’t in the Eurozone. Shoppers are way more educated than ever before. So, if the pricing isn’t at least 10% better than the airport duty free shops, that cart will not do many sales. For Delta, US passengers see the prices on the outbound flight, they know what prices to expect on the return flight and shop accordingly at their destination. Duty Free, even at the airport isn’t priced very advantageously, anymore either.

  3. RayC
    RayC at |

    Perhaps the empty space can be used for other on board sale products such as mid-flight snacks etc. revenue opportunity is revenue opportunity.

  4. Singapore Airlines Kris Flyer Miles, Accor to Avios, Delta Alumni Magazine, 80k Points for IHG Rewards Mastercard

    […] Aramean wrote about how Delta is ditching all the duty free sales on the plane. And all I can say is: THANK GOD IT’S ABOUT TIME! Hope they all do it…do […]

  5. Rapid Travel Chai
    Rapid Travel Chai at |

    Great for me as a passenger and if I were a flight attendant I would love dumping this hassle if the commissions are as low as reported. The Delta flyers I most regularly see purchasing duty-free are very high maintenance with limited English and lots of demands to inspect products that often balloons into a prolonged disturbance with multiple flight attendants assisting and multiple passengers debating the purchases. Delta, well NWA, always made a big deal out of Japan home delivery, so I wonder if their Japan business was strong, but then again, Delta management seems to have been determined since the merger and failed woo-ing of JAL to abandon NWA’s once great Japan business.

  6. Ann Quinn
    Ann Quinn at |

    I will never fly delta from JFK again, can’t believe no duty free cigarette , why, you can not be serious , never ever ever again
    Ann Quinn