3 Responses

  1. Arcanum
    Arcanum at |

    This just confirms how completely pointless Twitter is. Who cares what ad Matt Soleyn is watching and where? Even his own family and friends probably don’t give two squirts of piss about it. Yet a portion of my ticket price pays for the airline to have a social media team so they can have gripping interactions like this. I want my fraction of a cent back.

    1. Kris
      Kris at |

      So a single interaction shows that Twitter is pointless? @United has saved me a hell of a lot of time and a good bit of money too. Everyone piles on United for being horrible at social media, but they have been nothing but great to me in the dozen or so assistance-needed interactions I have had with them.