Apparently mechanical diversions now rate full-on rants in the New York Times
You, American Airlines, should no longer be flying across the Atlantic. You do not have the know-how. You do not have the equipment. And your...
Month: September 2012
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A visit to Newark Airport’s Family Day
Perhaps I should have been a bit worried when I boarded the shuttle bus from the AirTrain station at Newark Airport to the Family Day...
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I almost feel guilty about this…almost
Imagine my surprise when I received an email this afternoon from American Airlines wanting my opinion. I don’t fly on AA and when I do...
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Why is the US aviation experience so awful?
Is the aviation experience in the United States so incredibly bad that the carriers have simply given up trying to compete with foreign carriers? Listening...
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Two upcoming runway visit opportunities in NYC
Hanging out at ground level at an airport isn’t something generally available. The coming month has a couple opportunities in to do just that in...
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How the iPhone 5 is ruining the travel experience
As a traveler there are plenty of things to love about the new iPhone 5. The PassBook application and LTE support are two significant improvements...
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What to do when the industry’s largest consumer advocate is so wrong
For better or for worse the largest airline passenger customer advocacy group in the United States is FlyerRights.org. The group has claimed responsibility for a...
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Big bonus miles from American Airlines for big spenders to Europe
If you’re flying between the United States and Europe this winter on American Airlines, British Airways or Iberia and you’re flying on expensive tickets then...
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Consolidation in the loyalty consolidation space
There are a number of players in the market vying to help you manage your frequent flier points. As of today, however, there is one...
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United “Expert Mode” returning today
As shared by United Airlines representatives on MilePoint and FlyerTalk today: Or just click here and it should take you to the correct place. Here’s...
