12 Responses

  1. James K.
    James K. at |

    Christ, I don’t envy him his task

  2. Trevor
    Trevor at |

    So, I haven’t been around as long as you have, Seth, but I’ve seen a bunch of these types of missives from new leaders, in various industries. They are meaningful to the workforce, however 3-6 months later, many promises remain unfulfilled. I sincerely hope that Mr. Munoz comes through. The fact that he took the time to write it, is important. But I wouldn’t hold my breath on the vast majority.

  3. Ghostrider5408
    Ghostrider5408 at |

    Look I agree but in all my years as a corporate officer and long time traveler I have a hunch that this guy might walk the walk. And I am willing to give him a shot. Since moving to the west coast I have become a loyal AS flyer but UA was my first real airline and so I wouldn’t mind the “friendly skies of United.”

  4. DaninMCI
    DaninMCI at |

    Maybe he’ll take a page out the the Gordon Bethune book “From Worst to First”

  5. Marky New
    Marky New at |

    Curious on how you received this letter. If we’re going to be successful employees that feel the need to share our internal workings to the public need check themselves.

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