Doha’s Hamad International Airport unveils plans for a fast-transit future
Is it possible for any terminal construction project to create the perfect passenger experience? Doha’s new Hamad International Airport is certainly trying as the new...
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Qatar Airways joins oneworld and alters the focus of the alliance
For the first time in history a Gulf carrier has become part of a global airline alliance. Qatar Airways formally joined the oneworld alliance in...
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JetBlue wants to make ‘Mint Experience’ accessible to everybody
Call it a major announce-Mint. JetBlue took the next step in launching its premium cabin transcon service today, introducing “Mint” as the product name and...
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ViaSat promises 12 mbps for cabin-wide web browsing, not streaming
It has been a long path to deployment for ViaSat’s Ka-band connectivity service, but the solution is finally ready to take flight now that partner,...
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JetBlue takes new approach to premium travel with private option on Airbus A321s
Just two months ago it was revealed that JetBlue would install mini-suites on its Airbus A321 planes serving premium transcon routes beginning in May 2014....
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JetBlue looks to grow TrueBlue loyalty program with new badges effort
Lots of websites have badges these days. They are tokens of accomplishment, often meaning very little but still enough to motivate customer behavior. JetBlue is...
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Airbus filing to FAA reveals how JetBlue will offer mini-suites and class divider on A321s
Premium cabin privacy with a sliding door may no longer be the realm of long-haul international travel. It is no secret that JetBlue Airways is...
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Will Delta’s T4 leave you wanting for more?
NEW YORK: “I could quote you a whole bunch of statistics but, let’s face it, the new terminal in awesome.” That is how Delta Air...
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United gets down to business with new MileagePlus network for companies
For most airline loyalty programmes the only way to be a member is to be a person. Some recent news stories have highlighted how musical...
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How competition is working in favor of the passenger experience on certain US domestic routes
There are plenty of tales lamenting the race to the bottom in amenities and service for passengers in the United States. But that is not...