What Delta’s tie-up with Virgin Atlantic could mean for passengers
Virgin Atlantic’s goal of finding a better partner has come to fruition. Delta Air Lines has agreed to acquire the 49 per cent stake of...
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Airlines look to garner social loyalty from frequent flyers
At one point in the not too distant past airline loyalty programmes were focused on incentivising passengers to take more flights. In recent months, however,...
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Apple’s PassBook is poised to change the way airlines and passengers interact
Apple likes to make a splash when it moves into a new industry. The company’s most recent foray into the travel space is no exception;...
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American Airlines rebundles ancillaries under new ‘Choices’ programme
For very frequent flyers, benefits like priority boarding, free checked bags and bonus miles are part of the typical travel experience. These extras come with...
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Stage is set by JetBlue and Virgin America for revenue-focused loyalty programmes
Over the past year, many airline loyalty programmes have been trimming benefits, even for their frequent flyers. But JetBlue’s TrueBlue programme and Virgin America’s Elevate...
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Delta and Starwood Hotels launch industry first with ‘Crossover Rewards’ programme
Earning airline points at a hotel stay is not a new benefit; many hotels and airlines have partnerships allowing accrual of points. For elite members...
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United gets down to business with new MileagePlus network for companies
For most airline loyalty programmes the only way to be a member is to be a person. Some recent news stories have highlighted how musical...
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Will Delta’s T4 leave you wanting for more?
NEW YORK: “I could quote you a whole bunch of statistics but, let’s face it, the new terminal in awesome.” That is how Delta Air...
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JetBlue takes big step forward by enabling mobile boarding passes for passengers
Just over one year after the launch of its mobile app for iPhone JetBlue Airways has upped the functionality significantly, enabling mobile boarding passes for...
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California’s Long Beach Airport waves hello to expansion while embracing local flair
Running a modern airport operation out of a terminal initially built roughly 70 years ago is an incredible challenge. Long Beach faced quite a challenge.