Following the revocation of the United 4 mile awards the crazies come out
Mistake fares are a fickle beast. There’s always an awkward period of time waiting to see if they’ll be honored or not. Even when they...
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Most Discussed
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Star Alliance award search and free alerts!
It was a couple weeks ago, sitting at a restaurant with The Points Guy in Singapore and chatting about my travel tools that I said...
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Some more numbers on the Hilton HHonors devaluation, and why Marriott might be worse
Like most people who saw the news late yesterday that the Hilton HHonors award chart was changing I was quick to note how bad the changes...
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Continental Expert Mode, now on steroids
When Continental updated their website to include the so-called “expert mode” a few weeks ago it was a pretty cool. Being able to click on...
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My FTU presentation: Maximizing United’s MileagePlus program
As part of the FTU event last weekend I presented a session on maximizing United’s MileagePlus program. I don’t think that there is anything particularly...
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Is there such a thing as too much consumer protection?
In many ways this seems like a silly question. How could it be possible that customers can be protected too much from companies they do...
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Buh bye, United “Expert Mode”
For folks who enjoy seeing the details behind flight inventory availability the United Airlines "expert mode" option was one of the better options available. Any...
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Pulling the rip cord: We’re bailing early on India
We're not supposed to be in Mumbai right now. We're not even supposed to be at an airport. We're supposed to be on a train...
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Emirates awards now bookable on Qantas website
The Qantas website is one of the top options for searching award inventory online when it comes to oneworld partners. A recent update to the...
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Introducing search alerts for Cash & Points hotel awards
If you’ve read my stuff here much you know that I’m not particularly into hotel loyalty programs; I generally don’t find the value proposition to...
