Air Canada partners with celebrity chef Jérôme Ferrer for economy meals
As Air Canada brings back meals on board it is adding a bit of flair. On its longest intercontinental flights the meals for economy and...
catering
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Connections and Connectivity: The Weekly Wrap
This week we're talking about a big new partnership connecting passengers JetBlue and American Airlines, as well as how Middle East Airlines will be getting...
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The "new normal" of travel: FlightPlan survey reveals industry expectations
Traveling by air today brings a new set of challenges and concerns for passengers, but the means to address them remain scarce. A survey conducted...
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Air Canada brings back inflight meals, lounges, middle seat passengers
Travelers on Air Canada flights will soon have a few more of the creature comforts they're used to when traveling. But they'll also be sharing...
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DLD 260: APEX EXPO 2019–The hunt for news!
When APEX, AIX and IFSA get together there should be enough going on to generate some interesting news. Or, perhaps not. The annual Fall trade...
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JetBlue bets on big data in short-haul catering shift
During the summer of 2019 JetBlue experimented with a new catering process that shifted the cart loads and allowed the company to restock planes less...
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New ad campaign, new service cuts for JetBlue
Balancing top-notch customer service and amenities and costs is a huge challenge for airlines. JetBlue's structured cost-cutting program is starting to touch bits that passengers...
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United expands stroopwafel catering
United Airlines has heard the stroopwafel pleas. After removing the Dutch treat from its cabins in mid-2018 the carrier reintroduced them in a limited fashion...
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Pepsi and Pouring: JetBlue switches up inflight catering plans
JetBlue is making two significant changes to its inflight service process in the coming months. The carrier will switch from Coke to Pepsi for the...
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United cutting Polaris service citing customer feedback
Surprised that changes are coming to United Airlines' Polaris service? Apparently the cuts are coming because of customer preference, so there's that.
