Cathay Pacific picks Telekom for common portal plan
Delivering a consistent user experience across multiple in-flight connectivity providers is not an easy task. It all starts at the capture portal. And now Cathay...
Cathay Pacific
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DLD 310: Finally flying!
We're back in the sky! Also, new doors, routes, snacks, and planes headed to storage.
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Converting to cargo: Putting passenger planes to use in the COVID-19 era
No passengers flying but plenty of cargo still needs to move through the skies. Here's how a few airlines are adapting.
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Airport lounges shutter as airlines slash capacity
The lounges are closing. Not every airline and not every location, but for the trickle of passengers still flying opportunities to duck into a private...
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Pulling the rip cord: We’re bailing early on India
We're not supposed to be in Mumbai right now. We're not even supposed to be at an airport. We're supposed to be on a train...
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DLD 272: Customer service is hard
Travel in India is hard. And when it goes sideways it can go really sideways. A mix of delays and cancellations this week brought that...
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DLD 263: A Hong Kong connection
With 4.5 hours to connect in Hong Kong there are a few options on the table. Sure, the first class lounges call, but a quick...
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DLD 256: A bleisure adventure to Prague?!?
Yes, "bleisure" is an annoying word. But it just might be a better way to travel. With a couple different trips to Prague recently the...
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A Hong Kong Surprise: PaxEx Update (16 August 2019)
A surprise twist in the Hong Kong protests as Cathay CEO Rupert Hogg resigns. Plus RFID for bags, VR for passengers and new aircraft types...
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Airport disruptions continue in Hong Kong, airlines add waivers
Escalating protests in Hong Kong are spilling over into the aviation segment, raising the already high stakes to a new level.
