DLD 193: You say Tomato (juice), we say c’mon, United!
A great credit card debate to kick things off this week. Which is terribly unusual,…
DLD 192: It’s Delta sir, She’s gone Plum!
Fozz almost got stuck in Berlin this weekend, but quick thinking saved the day. Also,…
DLD 188 : Raging jealousy
I'm in Hamburg, but Fozz and Stephan are debating what is the "east Bay" and…
DLD 186: My face is my passport; verify me
Biometrics are big these days. But what benefits do they bring to travelers? Ryanair makes…
What United’s domestic premium economy offering look like?
United Airlines' President Scott Kirby slipped news about a potential new domestic premium economy offering…
DLD 183: A Tibet Temper Tantrum
Clicking the like button costs one Marriott employee his job. American is crying foul in…
A new CEO at Gogo: Oakleigh Thorne replaces Michael Small
Gogo has a new CEO. In an abrupt move the company announced the replacement of…
DLD 182: Blown tires, blown service recovery
A blown tire in Newark caused rolling delays and some pretty poor customer service in…
Banding together for a seamless inflight connectivity experience
What will it take to deliver a truly frictionless inflight wifi connectivity experience to passengers?…
Delta hits a $40mm NRA speed bump in Georgia
Delta's decision to drop its corporate discount for the NRA could cost it dearly. Georgia's…
