PaxEx Update: 2019-07-05
Hello and welcome to the PaxEx Update for 5 July 2019, bringing you biggest headlines…
Mosaics Matter More: JetBlue trials improved IROPs handling
Bad delay this summer? For JetBlue's Mosaic frequent flyer members that could earn a meal…
Thai Smile to join Star Alliance as connecting partner
Chalk up another partner for the Star Alliance program as Thai Smile signs on. Can…
Star Alliance pulls back on Diamond tier plans
A year ago Star Alliance CEO Jeffrey Goh told passengers to "keep their eyes peeled"…
DLD 243: Smisek FTW!
Who is a strong airline leader these days? What are the qualities that it takes?…
Delta aims to extend loyalty with "Reclaim my Status" program
Keeping a customer engaged with a loyalty program after a major life event can be…
DLD 235: MAX sadness and confusion
Lots of 737 shop talk in this episode, recorded on Sunday evening after the ET302…
A week of Bonvoy: the new Marriott loyalty experience in Central Europe
It was mostly an accident. After all, I rarely spend eight days in a month…
DLD 218: Smoothing connections
A smooth connection in Seattle was unexpected. Smoothing connections in Africa might be useful. And…
DLD 214: A new Number 1 and new numbers for 1K
United has new elite rules, Marriott still struggles, new A380 engines are stalled and Primera is…
