Marriott fires the wrong guy in China/Tibet SNAFU
Customer service reps do stupid things on Twitter all the time. Rarely does it seem…
A loyalty scam sold to the uninformed
Cheap access to hotel upgrades and lounges? If it sounds too good to be true…
Checking in: The Sofia Hotel Balkan, a Luxury Collection Hotel
Looking for a spot of luxury for your sleep in Sofia, Bulgaria? If you're willing…
DLD 179: When we couldn’t figure out where to go
Every now and then you'll find us together somewhere around the world. This trip ended…
IHG kills the best BRG in the industry
No more free nights in the IHG BRG world. The company quietly gutted the program…
AirBnB costs a NYC landlord $1.2 million
Making a little side money renting out an apartment short-term may seem like a good…
DLD 173: Where not to stay in Singapore
Jetlagged and in a crazy hotel room is not quite the ideal trip Fozz and…
My AirBnB conundrum
Is AirBnB truly an industry disruptor or just disruptive to locals? That's one of the…
DLD 170: It isn’t a computer "glitch"
Computers are creating challenges for airlines and hotels these days. But it still isn't a…
A Hilton HHonors Silver Challenge!
It is not just that this is a mostly useless offer. It is also about…
