DLD 253: That little Fokker
United teams up with Clear, Southwest leaves Newark and CapOne has a data breach. Plus, a new(ish) airline flying a pretty old little Fokker.
Hotels
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DLD 252: Ventures and Dream(liner)s
New Dreamliner configurations, a new deal for collusion and an awesome 747 fly-by, all part of the excitement in this week's show!
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Suing away resort fees: DC goes after Marriott
Washington, DC hopes to finally kill off hotel resort fees the old fashioned way: a lawsuit. Can it beat Marriott and reclaim restitution for tens...
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DLD 235: MAX sadness and confusion
Lots of 737 shop talk in this episode, recorded on Sunday evening after the ET302 crash outside Addis Ababa. Our condolences to all those affected...
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A week of Bonvoy: the new Marriott loyalty experience in Central Europe
It was mostly an accident. After all, I rarely spend eight days in a month staying at any one brand or chain of hotels. But...
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Swoop: A marketing machine that happens to fly planes
Canadian upstart Swoop, the ULCC arm of WestJet, aims to succeed as an airline mostly by not really acting like an airline. Sure, there are...
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More AirBnB lawsuits, settlements, and residential unrest
AirBnB will say it is not to blame. It is just a booking mechanism, after all. But another sequence of events draws attention to the...
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Marriott fires the wrong guy in China/Tibet SNAFU
Customer service reps do stupid things on Twitter all the time. Rarely does it seem to rise to the level of getting fired. Roy Jones,...
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A loyalty scam sold to the uninformed
Cheap access to hotel upgrades and lounges? If it sounds too good to be true it probably is. Alas, I'm sure some will get sucked...
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Checking in: The Sofia Hotel Balkan, a Luxury Collection Hotel
Looking for a spot of luxury for your sleep in Sofia, Bulgaria? If you're willing to take the classical Soviet-style of elegance then the Sofia...
