A Hong Kong Surprise: PaxEx Update (16 August 2019)
A surprise twist in the Hong Kong protests as Cathay CEO Rupert Hogg resigns. Plus RFID for bags, VR for passengers and new aircraft types...
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Air France goes all-in on RFID bag tracking
Wondering where your checked bag is? Air France will soon have more and better data to help answer that question for passengers as the carrier...
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DLD 246: Some Good Jeju
Because sometimes flying to a small island in the Pacific for dinner is a very good idea. Plus, baseball!
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Investment & Innovation: KLM’s sustainability initiatives
From biofuel investment to supporting crazy new aircraft design concepts, KLM is leading the charge in a push towards more sustainable operations. And there's plenty...
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Korean Air plans interior overhaul, inflight connectivity service
The next generation of Korean Air's inflight service will see significant changes from the current product. Inflight wifi and a refreshed cabin seating configuration will...
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Thai Smile to join Star Alliance as connecting partner
Chalk up another partner for the Star Alliance program as Thai Smile signs on. Can this move help push other Star LCC affiliates into the...
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Star Alliance pulls back on Diamond tier plans
A year ago Star Alliance CEO Jeffrey Goh told passengers to "keep their eyes peeled" for a new Star Alliance top elite tier. In an...
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DLD 245: Kiwi Dreams
New planes (787-10s), new union lawsuits (AA & DL) and new access to faster immigration lines (UK eGates) are just some of the exciting news...
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SkyTeam grows a Digital Spine
For travelers the global alliance programs focus (theoretically) on delivering a more consistent travel experience and loyalty proposition. For the member airlines the goal is...
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Star Alliance teases increased award availability, new top tier for travelers
More award seats? Better elite status recognition? Star Alliance hopes to deliver both thanks to its new digital middleware platform. But can these improvements be...