Emirates Skywards swallows flyDubai OPEN
The long slog to full integration of Emirates and flyDubai continues apace. This week's announcement…
Star Alliance teases increased award availability, new top tier for travelers
More award seats? Better elite status recognition? Star Alliance hopes to deliver both thanks to…
Alaska Airlines launches hotel booking portal
Extending an airline loyalty program into hotel earn & burn is a common evolutionary step.…
Loyalty program changes: AsiaMiles gets the messaging right
Change happens. Getting the messaging about those changes right is a rare win for loyalty…
Yotel’s new not-really-a-Loyalty Program
Getting creative to launch a new loyalty program is no easy task. Just focusing on…
A last hurrah for topbonus
The TopBonus program, formerly of AirBerlin, has airline redemption options once again. But how long…
Behind the Miles&Cash numbers at Miles and More
Cash & Points awards make loyalty program members happier and more engaged. That's the theory…
Singapore Airlines’ Krisflyer Blockchain Bullshit
Are frequent flyer "cryptomiles" the next big thing? Sadly, you're likely to hear a lot…
Why did airlines decide that "1" isn’t first?!?
The number "1" comes first. Or sometimes the letter "A." These assertions are accepted nearly…
Delta brings points payment to its upsell market
Post-purchase upselling to drive ancillary revenue is big business for Delta Air Lines and poised…
