A week of Bonvoy: the new Marriott loyalty experience in Central Europe
It was mostly an accident. After all, I rarely spend eight days in a month staying at any one brand or chain of hotels. But...
Marriott Rewards
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DLD 228: Sassy stories from Croatia
Mid-January means a trip to Europe for the crew, with creative flight routings and adventures along the way. This year the trip brings us to...
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DLD 214: A new Number 1 and new numbers for 1K
United has new elite rules, Marriott still struggles, new A380 engines are stalled and Primera is dead. Rough week, huh?
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DLD 204: Low-balling the buyout offer
It is an interesting time to be a 3rd party loyalty program operator. Air Canada is now trying to buy back Aeroplan and Aeromexico made...
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DLD 190: Get your engine running, head out on the skyway
Aircraft engines are causing more than their share of issues these days. Failures on the ground and in the air are raising lots of questions....
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DLD 170: It isn’t a computer "glitch"
Computers are creating challenges for airlines and hotels these days. But it still isn't a "glitch." Another airline is disappearing and the CSeries may be...
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Reducing the emphasis on points in the new Marriott Rewards program
The new Marriott Rewards program will focus more on experiences and less on points based on comments made at the Loyalty 2017 conference in London...