Delta, United extend elite status by a year, adjust other benefits
Frequent flyers at two of the world's largest airlines received a reprieve over the weekend. Delta Air Lines and United Airlines announced major changes to...
medallion
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SkyMiles earn rates for LATAM flights now available
Looking to earn Delta SkyMiles on a LATAM-operated flight? The two carriers announced at the end of February that earning reciprocity would launch on 1...
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DLD 243: Smisek FTW!
Who is a strong airline leader these days? What are the qualities that it takes? And why do so many seem to do it so...
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Delta aims to extend loyalty with "Reclaim my Status" program
Keeping a customer engaged with a loyalty program after a major life event can be challenging. Delta SkyMiles joins the ranks of airlines with a...
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Delta’s ComfortPlus Play: Almost Premium Economy
The latest shift in Delta ComfortPlus is a separate fare bucket. This is just one of many steps the company has taken to position a...
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Delta’s best buy-up: Private Jets!
First class upgrades are quaint, but not nearly as cool as getting a private jet for your next flight. Delta is experimenting with just such...
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Is Skymark set to be a Delta brand?
Is Delta looking to put the Widget on more flights in Asia? A combination of financial investment and potential changes to the pilots' contract could...
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Trading upgrades for revenue – and winning
Does it feel like there are fewer Medallion upgrades on Delta these days? It should, because there are. And that's exactly what the company wants....
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Loyalty or Currency: The SkyMiles conundrum
Did the Delta SkyMiles program just lose its core value to drive loyalty? Is it now just another currency, one where the value never increases...
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Delta changes upgrade, award prices + policies
Delta is getting even more dynamic in its SkyMiles trip pricing, announcing that some awards will officially be dynamic starting in 2016. And upgrades are...
