Shifting the spread on loyalty earn and burn
We know that overall passenger numbers are, for very good reason, down massively. But airlines have relied on their loyalty programs to provide a significant,...
MIleagePlus
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United adds domestic lounge benefit for Global Services members
United's top frequent fliers just scored a nice improvement to their travel experience. The company's Global Services members will have access to United Club lounges...
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United takes $5 billion loan against MileagePlus
United Airlines will secure an additional $5 billion in funding by taking a loan against the MileagePlus loyalty program. The company announced the plans Monday...
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DLD 286: Back to the Future!
What will the future of airline route networks look like? We dig deep into the past with special guest Ned Russell as we look to...
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Delta, United extend elite status by a year, adjust other benefits
Frequent flyers at two of the world's largest airlines received a reprieve over the weekend. Delta Air Lines and United Airlines announced major changes to...
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Goodbye GPUs, Hello PlusPoints: United revamps elite upgrade scheme
United Airlines is adjusting the way its top MileagePlus elite members will pay for upgrades. And, at least to start, none of the upgrade costs...
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DLD 258: Some LaGuardia Love
No, really, some love for the old LaGuardia leads off this week's show. Plus some new plane types, strike compensation and a mistake connecting in...
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New challengers at every level: PaxEx Update 2019-08-30
New cabins on the horizon for economy and business class, short-haul and long; might travel get more comfortable rather than less? Plus some good news...
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PaxEx Update: 2 August 2019
A new A321LR enters service for Aer Lingus, faster security screening for United and promises of faster infilght WiFi. Plus Hulu takes flight on Delta...
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United Airlines partners with CLEAR, expands at hubs
United Airlines announced a partnership with CLEAR this week, expanding its participation in the biometric security screening program. The carrier will make a strategic investment...