Shifting the spread on loyalty earn and burn
We know that overall passenger numbers are, for very good reason, down massively. But airlines have relied on their loyalty programs to provide a significant,...
Rapid Rewards
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JetBlue offers free TrueBlue Mosaic status, plus a year extension
JetBlue waited longer than most to announce plans for its TrueBlue loyalty program in the wake of the coronavirus groundings. But it appears the carrier...
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Southwest enhancing same-day standby policy
Southwest is making changes to its free standby policy for A-List members. And, unlike most "enhancements" we see from airlines, this seems to be a...
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Even with changes Rapid Rewards stays true to its “Core”
Southwest's Rapid Rewards 2.0 is now 4 years old and still evolving. Recent changes rankled some members but the company says it remains true to...
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Dynamic pricing another Rapid Rewards Devaluation
How many points to redeem for a trip on Southwest? Thanks to the latest Rapid Rewards devaluation that question might be hard to answer. Lots...
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How US News almost got airline loyalty rankings right
Another list ranking the best travel loyalty programs is out. And, like most others, this one has fatal flaws which make it unreliable. A misunderstanding...
