DLD 350: Wider than the average show
How does just one out of service plane cause so much trouble for a major airline?? But it worked mostly in our favor, so no...
Rapid Rewards
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Elite status – including Companion Pass – easier in 2021 for Southwest Rapid Rewards members
Gaining elite status in the Southwest Airlines Rapid Rewards program will be a little easier in 2021. The company announced a boost for all members...
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Shifting the spread on loyalty earn and burn
We know that overall passenger numbers are, for very good reason, down massively. But airlines have relied on their loyalty programs to provide a significant,...
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JetBlue offers free TrueBlue Mosaic status, plus a year extension
JetBlue waited longer than most to announce plans for its TrueBlue loyalty program in the wake of the coronavirus groundings. But it appears the carrier...
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Southwest enhancing same-day standby policy
Southwest is making changes to its free standby policy for A-List members. And, unlike most "enhancements" we see from airlines, this seems to be a...
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Even with changes Rapid Rewards stays true to its “Core”
Southwest's Rapid Rewards 2.0 is now 4 years old and still evolving. Recent changes rankled some members but the company says it remains true to...
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Dynamic pricing another Rapid Rewards Devaluation
How many points to redeem for a trip on Southwest? Thanks to the latest Rapid Rewards devaluation that question might be hard to answer. Lots...
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How US News almost got airline loyalty rankings right
Another list ranking the best travel loyalty programs is out. And, like most others, this one has fatal flaws which make it unreliable. A misunderstanding...