DLD 182: Blown tires, blown service recovery
A blown tire in Newark caused rolling delays and some pretty poor customer service in Portland. Delta struck a nerve in Georgia that could hurt...
United
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Travel gets more expensive for NRA members
Looking for a travel discount with your NRA membership card? Yeah, that's not really going to happen so much anymore. Rental car groups, hotel chains...
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DLD 179: When we couldn’t figure out where to go
Every now and then you'll find us together somewhere around the world. This trip ended up in Sofia, Vaduz, Stuttgart and Munich because we suffered...
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Wall Street hates United’s new growth plan
United Airlines has grand plans to grow capacity in the coming years. It hopes to outpace the competition in capacity and revenue. Wall Street is...
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DLD 174: New year, new rules, new programs
Welcome to 2018, where hotel loyalty programs are updating their rules and one is starting over completely. A late 2017 bankruptcy is finally getting resolved...
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DLD 173: Where not to stay in Singapore
Jetlagged and in a crazy hotel room is not quite the ideal trip Fozz and Stephan were hoping for on this Singapore trip but things...
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Beating the breakfast boondoggle in United’s Polaris
I pretty much hate breakfast on airplanes. Especially at the end of a long flight to or from Asia. Thanks to some changes in United's...
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DLD 172: Ready. ATL. FIRE!
Fire in Atlanta, new flights to Tahiti and a hundred new A321s for Delta. Plus LCC flat beds and A310s disappearing. C'mon in for a(nother)...
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DLD 171: They finally made it to Taiwan
After an aborted effort a few weeks back hosts Stephan and Fozz finally made it to Taiwan. These are their jetlag-influenced ramblings.
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Airlines flock to Tahiti
Getting to Tahiti is about to get way easier from the US West Coast. San Francisco will soon have two new airlines serving the market,...