DLD 302: Apologies all around
Cover your face and fly with free insurance and maybe even score an upgrade or…
Premium products, loyalty continue to drive Delta’s growth
Delta Air Lines closed out 2019 much the way it started the year. Revenue is…
Shaking things up – PaxEx Update: 2019-09-27
A mega investment shakes up the aviation landscape in the Americas while biometrics continue to…
Goodbye GPUs, Hello PlusPoints: United revamps elite upgrade scheme
United Airlines is adjusting the way its top MileagePlus elite members will pay for upgrades.…
DLD 251: Widget Wishes
A new neo takes flight and old routes reopen. Plus a fancy first class cabin…
Delta’s upgrade with points continues to grow
Delta Air Lines is selling more upgrades than ever, which is both good news and…
DLD 235: MAX sadness and confusion
Lots of 737 shop talk in this episode, recorded on Sunday evening after the ET302…
A week of Bonvoy: the new Marriott loyalty experience in Central Europe
It was mostly an accident. After all, I rarely spend eight days in a month…
Lyft Rewards Introduced: Some sort of loyalty??
Ride-hailing app Lyft intends to launch a new loyalty program in December 2018. Lyft Rewards…
DLD 216: A bet against JFK
Is American's new LAX terminal a bet against JFK? Why is Hertz joining SkyTeam? And…
