Hackity hack, pay that back
Travel companies (along with nearly everyone else) have spent the past several years talking up how important and valuable the data they collect about passengers...
News
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Norwegian drops Vegas service. Again.
Norwegian will not fly its 787s from London to Las Vegas this winter. That is one of a dozen routes affected in the latest long-haul...
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PaxEx Update: 2019-07-05
Hello and welcome to the PaxEx Update for 5 July 2019, bringing you biggest headlines on what's changed for passenger experience in the past week.
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Airline v Dog: Holiday Edition
Society loves dogs and loves to hate on airlines. Welcome to a holiday travel story that never really stood a chance of going well.
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Mosaics Matter More: JetBlue trials improved IROPs handling
Bad delay this summer? For JetBlue's Mosaic frequent flyer members that could earn a meal voucher to help ride out the wait.
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Delta upgrades long-haul economy dining experience
Departure cocktails and mix-and-match choices are common features of premium cabin dining. Delta Air Lines is extending those concepts to its economy class passengers starting...
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SAS picks Inmarsat GX for A350 connectivity
The new A350-900 fleet for SAS will fly with the Inmarsat GX Aviation inflight wifi product when they are delivered beginning at the end of...
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American gives up on China – Chicago connections
Just over a year after admitting publicly that the routes "often don't earn enough cash to cover the price of fuel" American Airlines is officially...
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United expands stroopwafel catering
United Airlines has heard the stroopwafel pleas. After removing the Dutch treat from its cabins in mid-2018 the carrier reintroduced them in a limited fashion...
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Melted window grounds a 787
Breaking a brand new airplane never looks good for an airline. Doing it by melting a window out of the fuselage is even worse. Hopefully...