24 Responses

  1. Richard Chen
    Richard Chen at |

    Thank you for sharing this real life change. Indeed, such handling details bring travel closer to our real daily lives.

    Get well soon, Linnea.

  2. Vince
    Vince at |

    That’s pretty good for AA. When my fiance’s grandfather passed, we tried to change/cancel our UA flight. And they wouldn’t let us w/o the change fee. (We already booked a Vancouver trip beforehand). We ended up going to Vancouver for a day before heading to SF for the funeral. It was cheaper to buy a YVR – SFO then it was for the cancellation/change fee.

  3. Biggles209
    Biggles209 at |

    If you still have a hankering for Chile, try Arica. You can take a day trip from sea level to Chungará Lake at over 14,000 feet. The Atacama Desert is also very interesting. Photos here: https://www.facebook.com/media/set/?set=a.1036652561466.2006415.1380051851&type=1&l=a0615af024

  4. New Girl in the Air
    New Girl in the Air at |

    I hope your wife recovers soon.

    Roatan is a fun little island to visit, though I agree a full week there is a bit much. It can be remedied by a separate commuter flight to San Pedro Sula and AA back home from there.

  5. Pamela T
    Pamela T at |

    Good for you. I have been dealing with my own Easter Island travel fun. LAN and its ever changing schedules has wreaked havoc on connecting flights and reservations. Such fun. I’ll be having to contact UA over an Avianca flight booked with miles that we no longer need thanks to LAN changing its schedule. Any ideas?

  6. Andrew C
    Andrew C at |

    if you’re a diver and are considering BON, I highly recommend it – not like diving anywhere else – and getting there on the various island airlines is half the fun.

  7. Nick
    Nick at |

    Do the airlines have an obligation to waive the change fee in a documented medical emergency? They generally seem to be reluctant to these days. What about bookings through Expedia etc? This kind of story must be pretty typical.

    http://www.complaintsboard.com/complaints/aarp-expediacom-canceled-travel-package-due-to-medical-emergency-c595828.html

  8. Edward
    Edward at |

    Just curious to know what credit card you used to book your flights and whether or not it offers trip cancellation insurance.

  9. Michael W Travels
    Michael W Travels at |

    That’s too bad. Wishing your wife a speedy recovery.

    Easter Island is such an amazing place. The big cities of Chile are very blah in my opinion. When you decide to go to Chile, try to include a visit to Patagonia which is pretty much as interesting as EI but in a completely different way.

  10. LarryInNYC
    LarryInNYC at |

    Best wishes.

  11. aadvantagegeek
    aadvantagegeek at |

    Sorry to hear you had to cancel the trip, hope your wife feels better soon.

    About those vouchers…have you been to Barbados yet? You can enjoy the beach and check out the Barbados Concorde Experience Museum & Tour.

  12. Alan
    Alan at |

    Sorry to hear your wife is unwell and hope she gets better soon. I don’t quite understand why you don’t have travel insurance for this eventuality though? An annual multi-trip policy with worldwide cover is only around £60 or so for pretty comprehensive cover that would have then reimbursed these fees. It’s a nonrefundable ticket so I don’t really see why the airlines should have to cover it?

  13. Alan
    Alan at |

    Ah, OK – perhaps it’s one of the few areas where we actually receive relatively good value on a financial product in the UK!! (see http://www.moneysavingexpert.com/insurance/cheap-travel-insurance for a good rundown of the sort of things on offer to us).

    I always have annual multi-trip insurance so I’m covered for these sort of post-booking, pre-trip issues! (it acutally comes as part of the Amex Platinum package here – although we don’t get the free $200 airline credit or fee-free foreign transactions so we probably still get a worse deal overall!). Obviously when abroad (for us that is particularly relevant when in the USA!) you’d have to be very brave to not have medical cover 😉

  14. Aptraveler
    Aptraveler at |

    Thanks for sharing Seth, and sorry to hear that your wife is not doing well, my best to her for a speedy recovery.

    In regards to your ‘new’ dilemma of what to do with those newly minted AA travel vouchers, I think that your idea of visiting the ‘ABC’ Antilles is great, especially the possibility of some scuba diving in Bonaire. On the other hand, you can never go wrong with visiting Brazil, especially the northeast, Salvador & Recife. These two great destinations are served by AA directly from MIA!

  15. Jerry Mandel
    Jerry Mandel at |

    @Edward: I used my CSP for this booking. I didn’t realize it but they do have trip cancellation insurance as one of the benefits. No idea if this is covered or not; seems I’ll be calling them shortly to find out.
    What is CSP and what other cards have cancellation benefit? Thank you.

  16. Pamela T
    Pamela T at |

    Thank you Seth. I’m going to check my cc trip insurance too.

  17. Jeffsetter
    Jeffsetter at |

    I would hold the credit and take the next mistake fare/low price option. There may not be another Easter island deal, but maybe a new bucket list caliber trip will present itself in the near future.

  18. rich
    rich at |

    I guess I still can’t figure out why people don’t understand non-refundable means you don’t get your money back. The only exception is if the airline doesn’t keep its commitment. This whining and trying to get someone to do something when it shouldn’t is childish (which seems to be common amongst many FFs and point collectors).

    You seem to have no problems calling out people on other blogs yet exhibit similar behavior here.

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