6 Responses

  1. Brad
    Brad at |

    Congrats on the back of your head becoming a celebrity, haha.

    I couldn’t agree more on the failure of the “Friendly” campaign. Like many things United does these days; a decent idea, but the execution fails.

  2. Cruisr
    Cruisr at |

    What, no hawaiian shirt? I’m glad you said that it was you otherwise I would not know. Now, if you were wearing your signature shirt I would know it was you without being told.

    On another note there are some stations that have always been incredibly friendly and helpful. LAS is one that comes to mind.

  3. #UAThankingYou - FlyerTalk Forums
    #UAThankingYou - FlyerTalk Forums at |

    […] is in some of them http://blog.wandr.me/2014/02/back-of-my-head-friendly/ __________________ 2014 EQM AS+Partners 18K – 7 segs | UA 0K – 0 segs 182K miles burned | 26K […]

  4. What's wrong with this Picture? - Page 3 - FlyerTalk Forums

    […] according to Seth's latest blog post, United is spending time and money trying to market their great customer service: Advertising is […]

  5. PainCorp
    PainCorp at |

    This has turned into almost as bad a #McDStories on twitter from a few years ago that turned to stories of food poisoning among others.

  6. ptahcha
    ptahcha at |

    It looks like an internal campaign for employees – details here: https://hub.united.com/en-us/news/company-operations/pages/united-thanks-co-workers.aspx

    Congrats on being part of the campaign!