Good reasons for flight delays are very few and far between. Still, it seems that Air Canada discovered a pretty decent one, albeit by accident. Call it a passenger revolt that was successful.
Apparently the passengers on a scheduled Vancouver – Montreal flight a couple weeks ago simply refused to board the plane and the flight was delayed waiting for them. The flight was scheduled to depart right around the time that the Olympics gold medal match for men’s hockey went into overtime. Passengers watching on the televisions in the airport terminal refused to get on the plane, choosing to watch the end of the game instead.
Good for them, I say. Every now and then the airlines need to be reminded that the customers are the reason they are flying.
Links:
- http://www.vancouversun.com/travel/Gold+medal+hockey+kept+plane+ground/2665966/story.html
- http://www.usatoday.com/travel/flights/item.aspx?type=blog&ak=82883.blog
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This warms my heart.
I’ve been on several flights which were delayed due to the final stages of a rugby test match.
Jeez, looks like I need to pack a TV-B-Gone for trips to Canada now if I want my flights to depart on time.
I wouldn’t want to be the gate agent trying to force the customers to board, nor would I want to be the GA trying to deal with all those passengers if th eflight pushed on time. In the end this is a fun story and a PR win for Air Canada.
The only problem with the story is that the Canadians won the hockey match. 🙂