A few weeks back IATA officially adopted Resolution 753: Baggage Tracking which will require member carriers to maintain more detailed data about the handling of checked baggage as it flows through the airlines’ systems. Airlines have 3 years to implement the systems to comply with the new rules. And, having read the requirements a few times now, I cannot help but wonder why every airline is not already meeting these guidelines.
Member Obligations Members shall be able to:
- Demonstrate Delivery, of baggage when custody changes;
- Demonstrate acquisition, of baggage when custody changes;
- Provide an inventory of bags, upon departure of a flight.
- Be capable of exchanging these events with other airlines as needed
The minimum set of custody changes shall be:
- Delivery of the bag to the passenger (delivery is by the handler, acquisition is by the arrivals facility, such as an arrivals belt, the passenger’s home, etc.)
- Delivery of the bag to the aircraft (delivery is by the handler, acquisition is by the flight)
- Delivery of the bag to an airline system (delivery is by the handler, acquisition is by the airline system)
Little things like being able to document that bags were loaded on to planes are not part of the requirements today. Seems almost hard to believe, both from a liability perspective and from an operations perspective.
The big winners with this change – aside from passengers who should see fewer delayed/lost bags – will be the technology companies who retrofit the airports and airlines with the necessary tracking systems. That could be a fun business to be in for the next few years.
Read More: IATA’s new baggage tracking resolution – what does it mean for airlines, airports and ground handlers?
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