United’s Flight Attendants (finally) have a deal

CHICAGO, Aug. 12, 2016 – The flight attendants at United Airlines, represented by the Association of Flight Attendants-CWA (AFA), today ratified a contract covering 25,000 flight attendants. Over 90 percent participated in the vote with 53 percent voting to ratify the agreement. This agreement was reached on June 24, 2016, with assistance from the National Mediation Board.

“The high participation in this historic vote demonstrates the deep care Flight Attendants have for their future at the new United Airlines. The contract provides immediate economic gains, sets a new industry standard and ensures Flight Attendants can achieve the benefits of a fully integrated airline,” said Sara Nelson, AFA-CWA International President. “This contract would not have been possible without the commitment of Oscar Munoz to unite United Airlines. We appreciate his leadership and the assistance of National Mediation Board Chair Linda Puchala, who was instrumental in helping the parties reach agreement. With the ratification of this contract, we look forward to a great spirit of labor relations at United that fully recognizes the contributions of the people who breathe life into the friendly skies.”

Under the new agreement, all United flight attendants will be joined by a single contract, and united by a shared purpose to build the best airline in the world.

“Our flight attendants are the best in the business and deserve this industry-leading contract. I want to recognize the efforts of both negotiating teams, and in particular AFA President, Sara Nelson, for her strong partnership to get the agreement done to move us all forward together in the new spirit of United. When I took this job last year, I promised to turn the page and write a new chapter in our approach to labor and management relations at United. What matters is proof, however, not promises. Thanks to today’s vote, I am proud to say that so far this year we’ve ratified new agreements covering more than 65,000 of our employees,” said Oscar Munoz, United Airlines President and Chief Executive Officer.

The five-year agreement includes double digit pay increases, enhanced job security provisions, maintains and improves healthcare, protects retirement and increases flexibility.



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Seth Miller

I'm Seth, also known as the Wandering Aramean. I was bit by the travel bug 30 years ago and there's no sign of a cure. I fly ~200,000 miles annually; these are my stories. You can connect with me on Twitter, Facebook, and LinkedIn.


  1. Would be interesting to see the vote counts broken by sUA/sCO.

    I can’t imagine that ever being made public.

    1. No signing bonus and no back-pay were some of the divisive issues. There were also sporadic reports of each side believing the other was favored in the final agreement, fanning the flames of history.

      I’m sure there were other bits, too.

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