10 Responses

  1. Sean Meehan
    Sean Meehan at |

    Live Q&A on FlyerTalk today…

  2. Ryan
    Ryan at |

    All sounds pretty good to me, thanks for the report.

  3. Austin Paul Thomas Speaker
    Austin Paul Thomas Speaker at |

    All of this sounds fine to me, but I wish regulators would take a better look at hotels first. If airlines have to include taxes, which obviously we don’t get to keep, in the fares we display, then why do hotels not have to include the resort fees that they do get to keep? If it’s not optional and applies to everyone, it’s part of the rate. Nevermind the taxes that they also don’t have to include.

    1. Seth Miller
      Seth Miller at |

      I agree that hotels are an abusive disaster at this point. But they are not federally regulated the way airlines are. Sad, but true. šŸ™

  4. GringoLoco
    GringoLoco at |

    I can count on one hand, with digits to spare, the folks I know who base their air travel purchase decisions on any of these factors. Good for those of us avgeeks who love the granularity of it all but mostly lipstick on the pig as to the “average Joe flyer”…

    1. Matt
      Matt at |

      I do make decisions based on ontime performance, but when doibg so this is down at the individual flight level. At the high leve(i.e. “what carrier will i fly 100 flights on this year), or the corporate level – i think the numbers get a bit more play.

      Most individual consumer choices are price and schedule, but reliability (and having more accurate numbers to represent this) is not completely ignored.

  5. Dave
    Dave at |

    I don’t think airlines were hiding their performance woes. The only instance where regional codeshare partners get neglected is during ATC & weather-related irregular operations, when schedules need to be thinned out. Logically, the 50-seat RJ is going to be cancelled before the mainline 182-seat 757, for example, as that will inconvenience fewer people. (Also many of the regional jets and turboprops aren’t equipped with low-visibility navigation equipment)

    In general, more regulation is never good. I don’t think these new rules cause any huge problems for the airlines, though. The example of how hotels are not regulated is a great one. People (notably, our elected officials) for some reason view airlines as commodities, as opposed to private businesses, and treat them as such. When you see hotels screwing guests over daily with their non-transparent policies and ridiculous fees, you realize how the airlines got a raw deal. You really begin to see and understand the red tape when you work in airline ops.

  6. jackal
    jackal at |

    The DOT rep on FT touched on a comment about seat pitch:


    I agree that regulation of seat size isn’t necessary (at this time), but I wonder what effect it might have to require airlines and OTAs to display the seat width and seat pitch (or, more accurately, leg room, since pitch doesn’t reflect differences in seat thickness).

    Market forces can dictate what carriers provide, but that only really works if consumers are able to easily compare the products. If they see that Spirit has a $49 fare (plus a $9 “convenience fee” and a $35 carry-on fee) and 28″ of pitch and American has a $79 fare with 32″ of pitch and no convenience or carry-on fees, it makes it much easier for the average consumer to see through Spirit’s game and recognize that American will provide a better product at a similar overall price. Currently, people have to go out of their way to research these fees and be aware of them; if they had to be shown during the comparison shopping and booking flow, it would give people the tools to make an educated shopping decision.

    Thing is, I doubt something like that would ever come to fruition naturally. The OTAs don’t care enough to add that functionality, and the carriers like Spirit that stand to lose from it have no incentive to build that type of functionality into their GDS or XML direct-connect links. The only way something like that would happen, I fear, is if regulations required it to happen…

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