Video: British Airways plans $65mm renovation at JFK Airport


Video screen grab showing new shopping area rendering for British Airways at JFK T7
Video screen grab showing new shopping area rendering for British Airways at JFK T7

What will $65 million in improvements look like in Terminal 7 at JFK Airport in New York City? British Airways is set to invest heavily in its operations there and wants the new terminal to look and feel something more like the new First Wing at Heathrow Terminal 5 which just opened for service. The company released a video this morning with some renderings of what the new space will look like.

From the video:

Why New York? Its out most popular long-haul route. We operate up to 20 flights a day between the two cities serving more than 100,000 customers a month. It’s a city that doesn’t sit still and neither can we.

I’m not sure what the 20 are (I count 12 o/w flights in June including LHR/LGW/LCY) but the point remains that BA runs a ton of capacity in and out of New York City and the terminal desperately needs an upgrade. Given these goals the company has set out a two year timeline to refresh nearly the entire building.

The land-side area will be fully refreshed with new check-in areas throughout.

Video screen grab showing new check-in area rendering for British Airways at JFK T7
Video screen grab showing new check-in area rendering for British Airways at JFK T7
Video screen grab showing new premium check-in area rendering for British Airways at JFK T7
Video screen grab showing new premium check-in area rendering for British Airways at JFK T7

Lounges will be updated to look similar to the Boston lounge that just opened.

Video screen grab showing new lounge rendering for British Airways at JFK T7
Video screen grab showing new lounge rendering for British Airways at JFK T7
Video screen grab showing new premium lounge dining area rendering for British Airways at JFK T7
Video screen grab showing new premium lounge dining area rendering for British Airways at JFK T7

The TSA security checkpoint will be “enhanced” and new “immersive” retail options will be installed.9

Video screen grab showing new retail area rendering for British Airways at JFK T7
Video screen grab showing new retail area rendering for British Airways at JFK T7

New seats and power sockets will be installed at the boarding gate areas to “delight” passengers.

Video screen grab showing new gate area rendering for British Airways at JFK T7
Video screen grab showing new gate area rendering for British Airways at JFK T7

And the new terminal will offer an authentic culinary experience to satisfy a variety of tastes.

Video screen grab showing new shopping area rendering for British Airways at JFK T7
Video screen grab showing new dining area rendering for British Airways at JFK T7

Construction in the airport “starts soon” on all these projects with a goal to complete in the 2019 timeframe.

Overall I’m mostly excited for the renovations. The existing terminal is dark and dreary. New lights and new restaurants will help on that front, though much of that will depend on what is actually in place when the construction finishes. If it is a bunch of off-brand restaurants all managed from a central kitchen with prices increased 20% I’m not so sure it will make passengers any happier. And if there really are as few seats as are shown in the rendering above there will be all sorts of problems.

Still, the overall investment should bring benefits to passengers in every cabin which is a nice development to see.

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Seth Miller

I'm Seth, also known as the Wandering Aramean. I was bit by the travel bug 30 years ago and there's no sign of a cure. I fly ~200,000 miles annually; these are my stories. You can connect with me on Twitter, Facebook, LinkedIn and .

14 Comments

  1. Part of that sounds like it was written on Madison Avenue rather than in London 🙁

    “Immersive” retail operations?

    What’s that? Bobbing for apples you buy?

    I hope the customers don’t try to use the new power ports before fully drying themselves off from their immersion.

    1. Yeah, that’s pretty awful. But it is what it is. Mostly just have to wait and see if it is another full OTG conversion with the iPad ordering and no service staff or something else.

  2. The problem(s) with T7 are the low ceilings and narrow walkways – from the drawings it seems that neither will be solved. So it’s really $65mm to apply lipstick on a pig.

    (speaking as someone who traverses T7 at least 3-4 times a year)

    1. It won’t fix the low ceilings, though better lighting in those areas could help a bit.

      The gate areas are desperate for a refresh and the concessions aren’t great, though I’m skeptical that this will fix the latter in a way that benefits me as a passenger.

  3. The 20 flights a day probably include Open Sky flights to Paris and possibly Iberia flights as well I’m guessing.

  4. Not impressed at all. Maybe I am overly picky but I don’t see how this is going to significantly improve the experience aside from the lounges.

    Open and airy terminals are the way to go – T7 cannot be saved in this regard.

  5. Hi Seth – the 20 flights per day refers to BA, Open Skies, Iberia and other customer airlines at T7 such as ANA, Icelandair, Qantas, Ukraine International, Interjet and more.

    1. That cannot be correct, based both on the number of total flights from the terminal and the part where the script is “between the two cities.”

  6. The 20 flights per day refers to flights between London and New York as markets, not airports, so it includes BA flights to JFK and Newark.

    1. I did that version of the math, too. Still not 20 flights (only 1 or 2 EWR, 1 LGW-JFK and 1 LCY-JFK). Even adding the AA flights in doesn’t get it right.

      Wh’ev…I’m over it now.

Comments are closed.

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