DLD 189: A bunk bed bonanza at AIX 2018
AIX is the place to be for a look at what the future of air…
DLD 188 : Raging jealousy
I'm in Hamburg, but Fozz and Stephan are debating what is the "east Bay" and…
DLD 187: In it for the (Ultra) Long Haul
Don't worry: This episode isn't nearly as long as the flights we're talking about. But…
DLD 186: My face is my passport; verify me
Biometrics are big these days. But what benefits do they bring to travelers? Ryanair makes…
DLD 185: A loyalty deep dive in Bangkok
What's next in the travel loyalty world? Time for a field trip to Bangkok to…
DLD 184: An episode about something
There are topics in this episode. Lots of them. Some of the best topics. But…
DLD 183: A Tibet Temper Tantrum
Clicking the like button costs one Marriott employee his job. American is crying foul in…
DLD 182: Blown tires, blown service recovery
A blown tire in Newark caused rolling delays and some pretty poor customer service in…
DLD 181: Akbar’s busy week
Rebranding an airline is a lot of work. So is throwing a ridiculous party for…
DLD 180: Engines Turn Or Podcast Speaks
No, that's not really what ETOPS stands for but with the rash of engine issues…
