More fees coming, because everyone likes paying more, right?
The Q1 financial numbers that came out from the legacy carriers last week were miserable. Just awful. Most are still suffering from their fuel hedge...
US Air
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Good and bad cuts from US Airways
US Airways is a lesson in how not to run an airline. They’re hemorrhaging money and doing their best to drive away passengers. That doesn’t...
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The wrong way to handle customer service problems
Not surprisingly, the answer is associated with United and US Airways, both renown for call center problems. If you were flying on United and had...
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In defense of airline elite status
There have been a couple columns over the past few weeks which called into question the value of elite status on airlines. Actually they do...
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Photos from US1549 Salvage
A friend of a friend was working on the salvage crew and took these photos while they were pulling the plane out of the water. ...
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Plane crash into the Hudson river
A US Air A320 en route from LaGuardia to Charlotte has crashed into the Hudson River between NYC and New Jersey. Amazingly it seems that...
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More benefits reinstated
US Air has actually made a move that doesn’t suck for its frequent fliers. They’ve reinstated bonus miles for elite passengers and also put back...
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Backing off of (some) unpopular changes
Many airlines have made some very unpopular decisions over the past few months. From selling bottled water in their lounges to charging elites for premium...
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Reasonable justification for a delay
And a slightly scary one, too. A US Express turboprop had its nose gear collapse while it was on the runway landed with no nose...
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Odds and ends
I’m off on another, albeit much more reasonable, trip this weekend just for the miles, heading out to Sacramento for about an hour tonight and...