11 Responses

  1. Chris
    Chris at |

    What other airline doesn’t like it’s customers as much as Delta?

  2. Alan
    Alan at |

    How are Delta loyalists going to defend it?

    On another unrelated question, how to searc for fare information from your website?

  3. Dimitri
    Dimitri at |

    wow, that is aweful

  4. lori au
    lori au at |

    Us airways is now the worst, particularly for Philly residents. We had a terrible experience in first class and called, filed multiple online complaints and were refunded nothing. In fact, the one customer service representative I spoke to said you pay for the seat not the service and no refund of money or miles would be issued. Spirit airlines has this policy rightfully so where you get the large seat but no food/beverage service or private restroom but that is reflected in their much lower rate od $50 one way coast to coast amount whereas us airways charges $275 additiinal for 1st class service not seat. Basically we had to go to coach to get service and the flight attendant ignored us in favor of reading his paper. When the coach flight attendant cMe up with our drinks he yelled at her in front of me and chased her to the back of the plane. He ignored us the remaining three hours of the trip. Then.customer service, or lack there of, ignored our complaints after multiple phone and email attempts which a problem unto itself. It is southwest for me now for my nonstop phl to las flights. However, us airways dominates the phl airport. Sickening now I undwrstand why people hate quasi monopolistic circumstances. Since I work I have little choice in this situation.us airwaus is the worst airline.

  5. A Hodgepodge of News - The Week In Review 1/06/14-1/12/14 | Miles To Memories - Travel Realized.

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  6. Ryan E
    Ryan E at |

    Delta’s Middle Finger – the gift that keeps on giving!

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