Verizon Wireless backing down…a little bit


About a month ago the news came out that Verizon Wireless was killing their unlimited international data plans for all smartphone devices. Not only was this a huge blow to folks who travel a lot in terms of roaming costs, but it was also rather unexpected as there was no announcement that the plan was going away before it abruptly disappeared. It seems that the company has received enough negative feedback on this change that they are now reconsidering their position.

If you have ever had the plan previously and were following the financially sound practice of turning it off and on as needed it seems that you have one last chance to get it back. Many users are reporting that they are able to get the plan put back on their account "one last time" as an exception to the new policies. While this means it will still be more expensive to have the plan on "full time" rather than as needed, it is definitely less expensive than the new roaming rates, especially if you travel farther afield than Europe and the Caribbean.

Make the call now if you want the plan back. No telling how long VZW will keep this grandfathering option available.

Related posts:

Never miss another post: Sign up for email alerts and get only the content you want direct to your inbox.


Seth Miller

I'm Seth, also known as the Wandering Aramean. I was bit by the travel bug 30 years ago and there's no sign of a cure. I fly ~200,000 miles annually; these are my stories. You can connect with me on Twitter, Facebook, LinkedIn and .

8 Comments

  1. i just called verizon 3x and it appears this is only a rumor. it is not an option for me to add it back on. i was even transferred to the global data department who said the rumors are false.

  2. Just came back from the UK – there is no unlimited international data plan available, even if your unlimited data plan is grandfathered in.

  3. @Gabe: I’m confused by your statement. I have the unlimited plan and my service remains unlimited. How would it be otherwise?

    @Tommy: The iPhone isn’t even global on Verizon; it is CDMA only. I don’t see that afecting things.

    @AI: Try having them transfer you to the customer retention group (i.e. tell them you might cancel your account) and those folks are apparently more inclined to make the exception and put that back.

  4. ok i just tried that. so here is the skinny… if i had the global data plan after Nov 15th 2010, it would show up as an option that the retention dept can add back on. if it was prior to Nov 15th, then the rep has to fill out a form to be determined by another dept. waiting to hear back on the decision. fingers crossed.

  5. Good luck to all of you guys in getting it back! I have it with Sprint and I, right from the start, ponied up the extra $$ to keep it every month just in case the price went up or they got rid of it… good luck, because I couldn’t live without it anymore!

  6. I just got off the phone with Verizon…I got told that it’s not November 15th 2010, but January 15th, 2011. I last turned off on January 9…not happy. They wouldn’t budge. Tried twice, same answer both times.

  7. Just an update – I spoke to them, and now they are saying if you had it within the last 60 days, you can get it readded to your account (but supervisor approval is still required).

Comments are closed.

BoardingArea