JetBlue’s incredibly generous policies related to Sandy continue


I will admit that I was rather confused when I received an email this morning from JetBlue regarding flight change policies and Sandy. After all, the storm was a few weeks back and most affected customers had made the necessary changes already. When I read that the policy applied to flights in February I was even more confused. It isn’t often that a change fee waiver comes out 2+ months in advance of the affected dates. But that’s exactly what JetBlue is doing. Change fees (but not fare differences) are being waived for travel to or from the NYC area, including White Plains and Newburgh, between February 14-25, 2013. Those dates are when the schools in the area normally have a holiday break but, because of the extra days they were closed in November, many are cancelling that holiday this year. Passengers can also cancel their flights and convert the value of the ticket to a credit without penalties.

Very generous and very classy.

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Seth Miller

I'm Seth, also known as the Wandering Aramean. I was bit by the travel bug 30 years ago and there's no sign of a cure. I fly ~200,000 miles annually; these are my stories. You can connect with me on Twitter, Facebook, and LinkedIn.

2 Comments

  1. While JetBlue hardly sets the pace for points earning and redemptions, they are a model in other respects. Such as their happy customer service reps.

    Me, I’ll stick with the legacies as long as they offer so much more.

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