A few months ago American Airlines quietly (or so they thought; turns out JohnnyJet was on a test flight so news spread quickly) started testing a new boarding process for their flights. The key change was that passengers with only small carry-on bags (i.e. underseat sized) would be allowed to board following Group 2. The theory is that these passengers are being rewarded for not putting bags in the overhead bins and they aren’t slowing the boarding process so they can board whenever they want (after the elite status passengers). But does it really matter?
One report on the process suggests that the total average time savings is 2-3 minutes per flight. Sure, multiply that out by thousands of daily departures and it sounds like a ton of time “saved” daily, but it really only counts if they change the flight times to account for that supposed savings. At 2-3 minutes on average per flight I’m betting against them adjusting block turn times for the flights.
Beyond that, however, I also cannot help but wonder which passengers are actually happily taking advantage of this benefit. Most of the race to board early is – at least from what I’ve seen – people trying to make sure they have space to stow their bags. If you don’t need overhead space it doesn’t make sense that there would be a great rush to get on the plane and cram yourself into a space just over 17″ wide and ~31-34″ deep, a small space that you’re going to be stuck in for the next many hours.
In other words, unless you absolutely need to be on board, why would you subject yourself to more time on the plane??
Don’t get me wrong – I love flying on a plane. And that means spending a lot of time on planes. But I also don’t go out of my way to be the first person on board. And when I’m traveling very light (which is most of the time these days) I happily board towards the end of the process, tuck my bag wherever it fits (including under my seat sometimes) and get going. Yes, I prefer to have the bag overhead, but that’s not the type of passenger this program is supposed to appeal to. This is for passengers who don’t have much in the way of a bag, for whom the need to get on board to store their stuff is key.
Maybe I’m missing out and there is a huge group of passengers who really, really, really like sitting in coach seats and want to do more of it. I suppose it is fantastic for that group. But it seems unlikely to me that anyone really benefits from this move.
If all the small things are put in the overheads because those passengers get on first that means more gate-checked bags, not fewer. Whoopsie.
I’m not completely convinced that it will be a problem, but I’m also not convinced this is a change which makes things better for many passengers. Certainly not enough to justify potentially pissing off a lot of other passengers for it.
What am I missing??
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