Inside United’s new terminal B at Boston

Consolidation is finally coming for United’s operations at Boston’s Logan International Airport. In just a few weeks the carrier will shift all their flights from the current split-terminal scenario to a single, newly renovated portion of Terminal B. The $160 million project includes 10 gates, one of which will be able to support wide-body aircraft, and a new United Club lounge. The new gates are expected to enter service on 30 April 2014.

The new gate areas are designed to have a “living room” feel and be more comfortable for passengers. This includes power outlets practically everywhere (USB and 120V plugs), brighter colors and panoramic views of the airfield and harbor. The new terminal space will also emphasize self-service for passengers. Everything from bag-tags for checked luggage to boarding the planes will be possible without agent interaction.

Self-serve baggage tagging at Newark. The new Boston check-in area will be United's largest implementation of this technology to date.
Self-serve baggage tagging at Newark. The new Boston check-in area will be United’s largest implementation of this technology to date.

The new United Club is being built with the same new design aesthetic as the recently opened San Diego United Club, Seattle United Club and Chicago T2 Club. It is raised above the terminal and has even better views from the 180 feet of windows. The airline also received approval from Massport to offer an outdoor terrace as part of the new club; however, construction on that bit is not part of the initial build-out.

Check out this video for more details about the new space:

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Seth Miller

I'm Seth, also known as the Wandering Aramean. I was bit by the travel bug 30 years ago and there's no sign of a cure. I fly ~200,000 miles annually; these are my stories. You can connect with me on Twitter, Facebook, and LinkedIn.


  1. Welcome news! The current operation out of terminal C has the feel of a greyhound bus station.

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