One Response

  1. Michael
    Michael at |

    If you have a permanent baggage tag, do you want to hang around for a receipt for your bag or would you be happy just putting it on a counter and leaving? I’d like them to acknowledge receiving my bag with a receipt which presently takes about the same time/interaction as printing out the baggage tag, etc.

    Are the interactions you are talking about removing any different then a passenger with carry on only on United?