DLD 149: A cheap jackass


We had a listener ask us about what it takes to get an airport to deliver a decent experience. We tend to think that competition helps raise levels of service but does that apply for airports?

Other topics include:

Also, the unplanned discussion of the million dollar/pound door at Heathrow

 

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Seth Miller

I'm Seth, also known as the Wandering Aramean. I was bit by the travel bug 30 years ago and there's no sign of a cure. I fly ~200,000 miles annually; these are my stories. You can connect with me on Twitter, Facebook, LinkedIn and .
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