JetBlue looks to grow TrueBlue loyalty program with new badges effort
Lots of websites have badges these days. They are tokens of accomplishment, often meaning very little but still enough to motivate customer behavior. JetBlue is...
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Airbus filing to FAA reveals how JetBlue will offer mini-suites and class divider on A321s
Premium cabin privacy with a sliding door may no longer be the realm of long-haul international travel. It is no secret that JetBlue Airways is...
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Will Delta’s T4 leave you wanting for more?
NEW YORK: “I could quote you a whole bunch of statistics but, let’s face it, the new terminal in awesome.” That is how Delta Air...
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United gets down to business with new MileagePlus network for companies
For most airline loyalty programmes the only way to be a member is to be a person. Some recent news stories have highlighted how musical...
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How competition is working in favor of the passenger experience on certain US domestic routes
There are plenty of tales lamenting the race to the bottom in amenities and service for passengers in the United States. But that is not...
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Etihad shows you the money with new PointsPay partnership
Getting free travel as a reward for loyalty to an airline is great, but it only scratches the surface of what loyalty programmes can offer...
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California’s Long Beach Airport waves hello to expansion while embracing local flair
Running a modern airport operation out of a terminal initially built roughly 70 years ago is an incredible challenge. Long Beach faced quite a challenge.
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JetBlue takes big step forward by enabling mobile boarding passes for passengers
Just over one year after the launch of its mobile app for iPhone JetBlue Airways has upped the functionality significantly, enabling mobile boarding passes for...
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Delta and Starwood Hotels launch industry first with ‘Crossover Rewards’ programme
Earning airline points at a hotel stay is not a new benefit; many hotels and airlines have partnerships allowing accrual of points. For elite members...
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American Airlines rebundles ancillaries under new ‘Choices’ programme
For very frequent flyers, benefits like priority boarding, free checked bags and bonus miles are part of the typical travel experience. These extras come with...