Continental joins the Spring 2009 double EQM party
Continental Airlines has joined American Airlines and United Airlines in offering double elite miles for travel this spring. Continental’s promotion is actually a bit more...
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Double your pleasure, double your fun, double your EQMs
Business travel is down this year. There is no one arguing that fact. The carriers are all looking for ways to boost their numbers –...
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Strange email from the airlines
A couple stories caught my eye regarding emails from airlines. Both are rather strange, though for different reasons. First up, word from a few security...
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Big changes coming for Australian flights
A few tidbits of news concerning flights to Australia this week, all of them good for the consumer. First up, V Australia is finally ready...
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The wrong way to handle customer service problems
Not surprisingly, the answer is associated with United and US Airways, both renown for call center problems. If you were flying on United and had...
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The end of an amazing weekend with Continental
Well, the weekend of partying with the folks at Continental has finally ended. I’m on a plane now on my last flight, from Austin to...
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Mixing it up across the Atlantic
Another entrant has decided to take the plunge in the open skies market between the USA and Europe, but this one is rather strange. United...
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Could Gogo be going away?
Probably not right away, but there are some naysayers out there who are questioning the long-term viability of the service and putting it is questionable...