Jilted travelers get aggressive in seeking airline refund enforcement from the DOT
Do the rules even matter when there is no enforcement action? For many travelers the answer appears to be a resounding "no" as they seek...
Air Canada
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DLD 294: It’s Electric!
Whether taxiing to the runway or taking off for the skies, electric power is a growing part of the flying experience. Which is pretty damn...
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DLD 293: Turn around or a turnaround??
An airport closes, possibly forever. Another was already closed when the plane showed up. And airlines are still planning their financial turnarounds as demand starts...
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Air Canada launches all-premium service on key routes
Air Canada is bringing premium seats on two key business markets, reducing passenger density on board as it slowly increases service levels.
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JetBlue offers free TrueBlue Mosaic status, plus a year extension
JetBlue waited longer than most to announce plans for its TrueBlue loyalty program in the wake of the coronavirus groundings. But it appears the carrier...
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DLD 290: Desert flyover
Thousands of planes parked, some permanently, make for stunning images. But it comes at a cost, with jobs lost and an economic hit that is...
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Temperature scans in, 767s out for Air Canada, Rouge
Air Canada will be the first airline in the Americas to require temperature screening of passengers prior to travel. The carrier will also retire 79...
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The Weekly Wrap: Cargo conversions and funky seating options
Looking to catch up on passenger experience news in recent days? I've got a fun new video series with Maryann Simson from APEX Media and...
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DLD 288: Hoppity hopper
An island hopper that only takes 8 hours and does not risk military base divernsions has us pretty excited. Just need it to actually operate...
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De Havilland, Air Canada Cargo partner on Dash 8-400 cargo conversion
Air Canada Express is the latest operator of a "Covid-Combi" fleet, with up to 13 Dash 8-400s slated for conversion. The planes will help the...