Gogo to acquire additional wireless spectrum
In-flight internet provider Gogo has announced a deal to purchase a 1 Mhz slice of spectrum from competitor LiveTV in order to increase the amount...
JetBlue
-
-
Taking a peek at JetBlue’s new terminal in San Juan
With an extra half hour to spare at the San Juan airport on Friday afternoon before my flight back to New York I took the...
-
Are loyalty program points the next hard currency??
The analogies of points as a currency are not new. There are a few programs out there today that already have "pay with points" types...
-
JetBlue customer service: As smart as a rhinoceros
Apparently being as smart as a rhino is a good thing in the customer service world. At least this story posted on FastCompany would have...
-
JetBlue looks to expand redemption options for TrueBlue
One of the biggest limitations of JetBlue‘s TrueBlue program has been the inability to redeem points for anything other than JetBlue flights. Not that their...
-
JetBlue offers up another GoPack
JetBlue has been experimenting for a bit now with the idea of bulk ticket purchases for a specific route. Back in February they offered up...
-
Going long at DCA
Washington, DC‘s National Airport is one of the "lucky few" airports in the country where the government has limited destinations which can be served. The...
-
Horrible advice on award valuation from the Wall Street Journal
I’m generally a big fan of Scott McCartney’s The Middle Seat column in the Wall Street Journal so I was excited to read his post...
-
JetBlue, JAL link up
During their most recent earnings conference call JetBlue indicated that they were working on adding 5-7 more interline partners to their portfolio. At that time...
-
JetBlue introduces bulk ticket “Go Packs” for intra-California travel
JetBlue is continuing their exploration of different marketing ideas for bulk travel this winter, offering up “Go Packs” for customers making frequent trips in the...