jetBlue ups the ante in the Boston transcon fight
Airlines seem to be paying scant attention to the economic downturn these days, with fare wars breaking out all over the place. Since Virgin America...
points
-
-
Double your pleasure, double your fun, double your EQMs
Business travel is down this year. There is no one arguing that fact. The carriers are all looking for ways to boost their numbers –...
-
Details emerging on TrueBlue 2
JetBlue’s loyalty program, TrueBlue, is due for a revision. As far back as last June during the JFK T5 tour that I arranged they were...
-
The final numbers from Tokyo
All my flights finally posted to my frequent flier account and I can finally go in and tally up the totals. They are pretty ridiculous. ...
-
So, why exactly am I on my way to Tokyo?
By the time you read this I’ll be somewhere in Tokyo, having arrived after an almost 14 hour long flight from Houston. But right now...
-
Devaluation hits bmi’s Diamond Club program
I’m a huge fan of the bmi Diamond Club as a frequent flier program. The accrual rates are great and the redemption options are phenomenal,...
-
Tokyo really is on the way home from Seattle
I’ve been trying to convince myself of this for the past few days now. It isn’t working and I believe that I will just give...
-
Some give backs from the industry
After a pretty strong run of loyalty program devaluations during the past year or so (I’m looking at you, Delta) there have finally been a...
-
The wrong way to handle customer service problems
Not surprisingly, the answer is associated with United and US Airways, both renown for call center problems. If you were flying on United and had...
-
In defense of airline elite status
There have been a couple columns over the past few weeks which called into question the value of elite status on airlines. Actually they do...