14 Responses

  1. Michael R.
    Michael R. at |

    It was fun while it lasted! We’ll have to drown our sorrows in SQ F ๐Ÿ™‚

  2. CDKing
    CDKing at |

    I’d like UA or SQ to confirm if SQ F will be honored or not. I would like to decide if i’m drinking Dom or Krug ๐Ÿ™‚

  3. RakSiam
    RakSiam at |

    seems reasonable enough. What happens to the people who flew yesterday on 4 mile flights though?

  4. worldtraveller2
    worldtraveller2 at |

    My e-tickets are still in my UNITED account, with a receipt and charged to my credit card. No miles deducted.

    1. Seth
      Seth at |

      Yes, the tickets are still there. The note clearly says they are going to contact folks before canceling the tickets. Don’t bet on them being honored just because they are still in your account as of tonight.

      My guess is that the people who already flew get their freebie. It would be MUCH harder for UA to go after them after delivering the product.

  5. Kris Ziel
    Kris Ziel at |

    Can’t say I didn’t see it coming. Most posts on FT people seemed like they were expecting it, and then it happened and people are saying they will sue and file complaints. Lawsuits related to this seem even more frivolous than the lawyer from NY who sued because he left his wallet in the checked bag and couldn’t buy headphones on his flight back from HNL.

  6. Tom
    Tom at |

    I am sure some will file DOT complaints. I don’t plan on it but others will. One thing is clear: United.bomb lives on!

  7. Following the revocation of the United 4 mile awards the crazies come out - The Wandering Aramean

    […] a bit recently. Still, in the case of the United 4 mile awards to Hong Kong and following the indication last night that they will not be honored at the 4 mile rate, the response has been rather bizarre, more than I’ve seen […]

  8. Joe
    Joe at |

    Still not quite clear what they want to do. If you do nothing, and you have no miles, will they just go ahead and cancel it?

  9. Cruisr
    Cruisr at |

    I posted on ft but haven’t it an answer
    Bk 2 o/w from hkg to ewr. Same receipt as all, 4 miles per tkt. UA took out the publoshed saver award of 60k pe rtkt.

    So now the fun is over and I go to xl the res. UA is telling me my refund wil be 71. And change and my EIGHT MILES will be put backin my account . OK fine but where is the rest of the miles that they took out, namely 199,992. Miles.

    I’m afraid to xl and have only 8 miles put back and o thru a new circle of hell.

    1. Seth
      Seth at |

      I wouldn’t do anything yet, Cruisr. Although UA has made that statement we haven’t heard the end of this issue. Unless you absolutely need the points immediately I’d give it a week or two for things to play out.

  10. Is there such a thing as too much consumer protection? - The Wandering Aramean

    […] And so it goes; the 4 mile awards are to be revoked […]

  11. PointsHoarder 18: The year in review | PointsHoarder

    […] infamous United 4 Miler mistake award rate is exposed, then mostly canceled, creating one of the uglier scenes in mistake fare history that I can […]

  12. United's booking troubles and systems shutdown. Again. | The Wandering Aramean

    […] such an approach to managing a systems issue. Just over a year ago there was the somewhat infamous 4 mile awards to/from/via China mess. At that time the company removed a number of airports from the valid city pairs list, blocking […]