DLD 454: Is there such a thing as real loyalty program enhancements?!?
Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere? Tune in to find out.
frequent flier
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Delta’s SkyMiles shakeup hits Medallion status, SkyClub access rules
Is the updated Delta SkyMiles program actually a simplified scheme for earning status? That's debatable. But at least the company didn't call it enhanced this...
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DLD 448: ¿Cual Aeropuerto?
Picking an airport in Mexico might be a bit more challenging later this year. Plus flying whales and more Tokyo.
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DLD 447: Too much red
How much money can a one-plane airline lose in just two months? More than just about everyone involved expected.
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Vistara dumps data caps, adds streaming to inflight internet
Vistara has revamped the pricing plans for its inflight internet service, removing data caps from the pricing equation and adding a premium option which supports...
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British Airways switches to revenue-based accrual for Avios
British Airways passengers will earn Avios based on how much money they spend, not how far they fly, starting later this year. The carrier is...
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American Airlines raises rates, supplements services for Admirals Clubs
Passengers looking to escape the terminal in an American Airlines Admirals Club lounge will soon be asked to pay a bit more for the privilege,...
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DLD 435: An eye on the future
New planes, new routes, and new seats all bode well for the future. And some lines being dropped might not be so bad, either.
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Singapore Airlines to make Wi-Fi free on board
Singapore Airlines is the latest carrier to bring complimentary inflight Wi-Fi to all passengers on board. The carrier will expand its current offering – limited...
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Air Canada brings free messaging online, expands live TV coverage
Air Canada plans a big boost to its WiFi offerings on board, including a free messaging for travelers. Live television access on board is also...