This episode talks a decent chunk about hotel programs and the value they do (or don’t) bring. It is actually one of my favorite topics, mostly because I pretty much hate hotel loyalty programs as they exit today and I go out of my way to avoid them in many instances. Give the podcast a listen to find out why and let me know if you agree or not.
It is a bit long at 47 minutes, but there’s some good stuff in there. Give it a go.